Terms of Service

Last updated: 6 August 2026 · Effective: 6 August 2026

These Terms govern your use of the Clothby website at clothby.app, the Clothby waitlist, and the Clothby mobile application (together, the "Service"). By using the Service you agree to these Terms. If you do not agree, please do not use the Service.

1. Who we are

The Service is operated by Viktor Kraus, established in the Czech Republic ("Clothby", "we", "us"). You can reach us at [email protected].

2. Who may use Clothby

You must be at least 16 years old to use the Service. By using it, you confirm that you meet this requirement and that you have the legal capacity to enter into these Terms. If you are under 16, please do not sign up.

3. The waitlist

Joining the waitlist means we store your email address so we can tell you when Clothby launches and invite you to early access. Joining creates no obligation on either side: we do not guarantee a launch date, an invitation, a place in any particular order, or that early access will be free or remain available. You can ask us to remove your email at any time — see the Privacy Policy.

4. Your account

Using the app requires an account. You are responsible for the accuracy of the information you provide and for keeping access to your account secure. Tell us promptly at [email protected] if you believe someone else has gained access to it. You may not share, sell or transfer your account.

5. Your content

Photos of your clothes, outfits, profile details, comments and anything else you upload remain yours. We claim no ownership over them.

To run the Service, you grant us a non-exclusive, worldwide, royalty-free licence to host, store, resize, process and display your content — but only for the purpose of providing Clothby to you: tagging your items, generating outfits, and showing content you have chosen to publish to the people you have chosen to show it to. This licence ends when you delete the content or your account, except for copies kept briefly in backups.

If you publish content to the feed, other users can see it according to your privacy settings. Do not upload content you do not have the rights to, and do not upload photos of other people without their agreement.

6. AI suggestions are suggestions

Clothby uses automated systems, including AI models, to recognise your clothes and propose outfits. These systems make mistakes: an item may be tagged incorrectly, a suggestion may not suit the weather, the occasion or you. Everything Clothby proposes is a suggestion, not advice — you decide what to wear. Weather data comes from third-party sources and we do not guarantee its accuracy.

7. Shop links and affiliate disclosure

Clothby shows clothing from third-party shops and may suggest items to complement your wardrobe. We do not sell clothing. We are not a party to any purchase you make — the contract is between you and that shop, under their terms, and any delivery, warranty, returns or complaints go to them.

We earn commission. Some links to partner shops are affiliate links, which means we may receive a commission if you buy something after following them. This does not change the price you pay. Commission does not determine what we suggest to you.

8. Subscriptions and payment

Clothby offers a free tier with limits, and optional paid subscriptions that unlock further features. Where an app store offers in-app purchases:

• The price, billing period and what is included are shown to you before you confirm the purchase.
• Subscriptions renew automatically at the end of each period until you cancel. The renewal amount is charged within 24 hours before the period ends.
• Payment is taken by Apple (App Store) or Google (Google Play), not by us. They are the seller of record for those purchases.
• You cancel through your Apple or Google account settings — not through us. Cancelling stops future renewals; the current period runs to its end.
• Refunds for in-app purchases are handled by Apple or Google under their policies. We will help where we can, but we cannot issue an app store refund ourselves.

We may change prices for future billing periods. If we do, we will tell you in advance and you can cancel before the change takes effect.

9. Right of withdrawal (EU/EEA consumers)

If you are a consumer in the EU/EEA, you generally have 14 days to withdraw from a distance contract for digital services. Because access to paid features begins immediately, you are asked to consent to that immediate start and to acknowledge that you thereby lose the right of withdrawal once the service has been fully performed, as permitted by Article 16(m) of Directive 2011/83/EU (in Czech law, § 1837 of the Civil Code). Where the purchase was made through Apple or Google, exercise any cancellation right through them; Apple grants EU users a cancellation right through its own process.

10. Acceptable use

Our Community rules explain in plain language what this means in practice and when an account gets blocked.

Please do not:

• upload content that is unlawful, hateful, harassing, sexual content involving minors, or that infringes someone else's rights;
• impersonate another person or misrepresent your affiliation with anyone;
• scrape, crawl or bulk-download the Service, or use it to build a competing dataset or model;
• attempt to break, overload, reverse-engineer or gain unauthorised access to the Service or to other users' data;
• circumvent limits of the free tier, or use the Service to send spam.

11. Our intellectual property

The Clothby name, logo, design, software, text and the arrangement of the Service belong to us and are protected by copyright and trade mark law. We grant you a personal, non-transferable, revocable licence to use the app for your own private use. Nothing here transfers ownership to you.

12. Availability and changes

We aim to keep the Service running but we do not promise uninterrupted availability. It is a young product: features may be added, changed or removed, and we may impose or adjust reasonable limits. Where a change materially reduces what you have paid for, we will tell you and you may cancel.

13. Termination

You may stop using the Service and delete your account at any time. We may suspend or close an account that breaches these Terms or the law, or where required to protect other users; except in serious or urgent cases we will tell you first and give you a chance to put things right. On closure you can ask us to export your data before it is deleted.

14. Disclaimers and limitation of liability

The Service is provided "as is". To the extent permitted by law, we exclude implied warranties and we are not liable for indirect or consequential loss, lost profits, or loss of data caused by factors outside our reasonable control.

Nothing in these Terms limits liability that cannot be limited by law — including liability for death or personal injury caused by negligence, for intentional harm or gross negligence, and including your mandatory rights as a consumer under Czech and EU law. Those rights apply in full regardless of anything written here. Where liability can be limited, it is limited to the amount you paid us in the 12 months before the event.

15. Governing law and disputes

These Terms are governed by Czech law. If you are a consumer, this choice does not deprive you of the protection of the mandatory rules of the country where you habitually reside, and you may bring proceedings in the courts of that country.

If something goes wrong, email us first — most things are quickly sorted. If we cannot agree, consumers in the Czech Republic may turn to the Czech Trade Inspection Authority (Česká obchodní inspekce), Štěpánská 44, 110 00 Praha 1, coi.cz, which handles out-of-court settlement of consumer disputes. Consumers elsewhere in the EU may use their national alternative dispute resolution body.

16. App store terms

If you download Clothby from the Apple App Store, these Terms are between you and us, not with Apple, and Apple is not responsible for the app or its content. Apple has no obligation to provide support for the app. If the app fails to conform to any applicable warranty, you may notify Apple and Apple may refund the purchase price; to the maximum extent permitted by law, Apple has no other warranty obligation. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. If any term here is less protective of you than Apple's standard Licensed Application End User Licence Agreement, Apple's terms apply instead. You confirm you are not located in a country subject to a US Government embargo or listed as a prohibited party. Equivalent principles apply to distribution through Google Play under the Google Play Terms of Service.

17. Changes to these Terms

We may update these Terms as Clothby develops. For material changes we will give reasonable notice — by email or in the app — before they take effect, and the "Last updated" date above will change. Continuing to use the Service after that means you accept the new version; if you do not, you can stop using the Service and cancel any subscription.

18. Contact

Questions about these Terms: [email protected]

Clothby is pre-launch. Sections covering accounts, user content, subscriptions and the app store apply once the app is released; the website and waitlist sections apply now. See also our Privacy Policy.